Training Course: Telemarketing

A specialised course with the following agenda:

• • Who to call - Qualifying
• • Preparation
• • Making the call
• • Follow-up techniques
• • Confidence building
• • Record logging
• • Developing professional marketing skills
• • Achieving successful outcomes

Aimed at training:

• • Business development staff
• • Telemarketing/Telesales staff
• • Small business managers or small traders
• • New staff or those wishing to refresh their skills

In-house training available.