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Making The Leap: from technical or non-contact roles to successful customer-facing
Are you or your colleagues moving into sales, consultancy or other client- facing roles?
Would you like to:
- • Increase confidence in customer-facing situations?
- • Improve business relationships?
- • Make a smooth transition to a customer facing role?
Then please book our in-house workshop on Making the Leap.
Aimed at those:
- • moving from non-contact into customer-facing roles
- • wanting to improve client-facing skills
Agenda:
- • Focusing on client needs
- • Building rapport with customers
- • Building and maintaining business relationships
- • Making the right impression
- • Presenting for a varied (technical/non-technical) audience
This will be an interactive workshop and there will be time to explore issues of interest to attendees and network with the other delegates.
Benefits:
- • Confidence in meeting customers
- • Building and maintaining long-lasting business relationships
- • Smooth transition to new role
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